Not just selling—connecting.

How we helped prove the value of a Valvoline partnership to a national network of auto service installers.

What we did

Account Management
Insights
Brand Strategy
User Interviews
Campaign Concept
Creative Direction
Art Direction and Design
Copywriting
Photo/Film Direction

Insights

We were tasked with activating Valvoline’s global brand positioning of hands-on expertise throughout the Installer Channel, a national market of service centers, quick lubes and dealerships.

This highly skeptical, pragmatic target is looking out for their consumers and their business. Fluff and gimmicks won’t cut it. You have to be honest and prove that you understand what keeps them up at night. We started by working closely with Valvoline’s sales team to understand their day-to-day challenges and competitive advantages. We set up interviews with key partners already touting Valvoline to see what they valued in the relationship and product offering. And we learned that both our sales team and their audience have a lot in common.

STRATEGY

Valvoline’s company belief of hands-on expertise means that its employees live and breathe what they do. They attack problems head on through action and knowing the industry inside-out. It’s a belief that our installer audience can get behind. So we looked to tell the Valvoline story in a way that proves to installers that we think like them and have their back, to show not just what Valvoline does, but why we do what we do. We set out to prove Valvoline as a game-changer, a no-brainer strategic partner that’s going to mean long-term growth for your business.

SOLUTION

We built a toolbox of Valvoline resources to set up sellers to confidently pitch the value of a Valvoline partnership. We further equipped existing and future installer partners to sell through to their customer to build business with an easy-to-implement consumer campaign. A brand essence film showcased the heritage, passion, collaboration and expertise that defines the brand and its partnerships. The story was carried through in collateral for the Valvoline sales team and point-of-sale materials for installers, building a comprehensive and unified messaging platform to ensure that customers across the country continue to “Ask for Valvoline.”

PERSPECTIVE

David Coomer, Chief Creative Officer

“We love a calculated strategy, big idea, viral buzz and hyper-targeted advertising. But after you spend some time with the Valvoline Sales Team and their key accounts, you realize pretty quickly what moves the business forward. It’s the men and women on the road year-round, unafraid to answer the call to a hard question, go out of their way to get resourceful, leave no stone unturned for equipment options and distribution channels, then collaborating together to develop game-changing solutions for their partners. At Cornett, we pride ourselves on being scrappy and looking out for our partners and their business goals but the Valvoline Installer team takes it all to another level. And we embrace that.”

We love a good challenge. Got one?

Let’s partner, partner.

Email Emmy@teamcornett.com